Here's what I needed to do to resolve that problem:
Verify that you have firmly inserted the USB cable into the headset jack on your iPod shuffle!
:/ The cable should be flush against the iPod, with no visible gap. Ok. You can laugh now.
The image below on the left is an example of an iPod shuffle with a partially inserted cable. On the right is an iPod shuffle with the cable fully inserted and flush.
Hahaha... oops sorry, it's not funny ;D
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